Fiozato is dedicated to delivering your orders quickly and safely, working with reliable shipping partners to ensure a smooth experience.
Processing and Cut-off Time
Processing Time: Orders are picked, packed, and shipped within 2 to 5 calendar days after payment confirmation.
Shipping Costs & Delivery Times
Please see below our flat rates and Free Shipping conditions. Delivery times are estimated in calendar days after shipment.
| Region | Cost (Standard) | Free Shipping | Standard Shipping Time |
|---|---|---|---|
| United States | $7.00 USD | Over $35.00 USD | 4-7 calendar days |
| United Kingdom | £7.00 GBP | Over £25.00 GBP | 5-8 calendar days |
| Europe (EU) | €7.00 EUR | Over €30.00 EUR | 5-9 calendar days |
| Canada | $7.00 CAD | Over $45.00 CAD | 6-10 calendar days |
| Australia & NZ | $7.00 AUD | Over $55.00 AUD | 4-8 calendar days |
Tracking and Monitoring
As soon as your order is dispatched, you will automatically receive the Tracking Code via email. Tracking information may take 2 to 5 days to update in the carrier's system.
International Shipping and Duties
Our products are shipped from international distribution centers. While we strive to avoid extra costs, international shipments may be subject to customs fees and import taxes, depending on the destination country's legislation. These fees, if applied, are the customer's responsibility.
Order Modification and Cancellation
To ensure fast shipping, we offer a 24-hour window after purchase for cancellation or address/product change requests. After this period, the order will already be in the logistics process and cannot be changed. Contact support immediately if you need assistance.
Missing or Damaged Items
If you receive your order with damages or missing items, please contact us within 7 calendar days of receipt. Send photos of the packaging and the product to support@fiozatoglobal.com so we can resolve the situation promptly.